Shipping / Delivery Policy
Business days are Saturday to Thursday, Friday is not included in shipping days.
Buabed Banafa Perfumes Ind. has tied up with some of the leading names in the shipping and logistics industry to deliver your shipments safely, securely and on time. However, www.buabedbanafa.com reserves the right to change the shipping partner as per business needs. Inventory shortages or other fulfillment issues may cause delays. Your order is shipped using a carrier that we have selected. Our shipping charge starts at 25 aed, depends on the location and courier charges. Once you have completed your purchase with us, we will provide you with an estimated delivery date. Every effort is made to facilitate delivery of your order on time, and by the estimated delivery date. After your order is processed and fulfilled, we will send you an email containing the order tracking number. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we cannot guarantee any delivery date indicated by the carrier.
NOTE TO INTERNATIONAL BUYERS: ORDER AT YOUR OWN RISK! We will not be held responsible for orders seized by customs, we will not falsify customs form to accommodate any orders. Customs forms will be marked honestly, with accurate product and product value details. In addition, International orders maybe subject to import taxes and duty fees. The customer is responsible for paying these charges. International customers are responsible for ensuring that the products ordered can be lawfully imported to your country.
Buabed Banafa Perfumes Ind. is not liable for any products damaged or lost during shipping. if you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you refuse this shipment because of these charges, or if an order is rejected by customs due to item restrictions, or if the order is returned because of the local post is unable to locate your address, we can refund you for cost of the products (which doesn’t include any shipping or return shipping fees).
When you place an order we will calculate shipping costs for you based on the items order, ship-to destination, and the shipping options available.
Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection.